Question 1

What types of cakes do you offer?

Accepted Answer

We offer a wide range of cakes, including wedding cakes, birthday cakes, anniversary cakes, baby shower cakes, themed cakes, cupcakes and more.

Question 2

How do I place an order for a cake?

Accepted Answer

You can place an order by contacting us our contact page, email or phone. We’ll guide you through the process and help you choose the perfect cake for your occasion.

Question 3

How much do your cakes cost?

Accepted Answer

Cake prices vary based on factors such as size, design intricacy, and special requests. We provide customized quotes once we have a clear understanding of your requirements.

Question 4

How far in advance should I order my cake?

Accepted Answer

It’s best to place your order at least 2-3 weeks in advance. However, for weddings and busy seasons, we recommend booking as early as possible to secure your date. Running late, do contact us and we may be able to assist.

Question 5

Can you accommodate dietary restrictions like gluten-free or egg free?

Accepted Answer

Yes, we offer options for gluten-free and egg free options. Let us know your requirements, and we’ll create a delicious cake that meets your needs.

Question 6

Do you offer tastings for wedding cakes?

Accepted Answer

Yes, we offer cake tastings for wedding cakes. Schedule an appointment with us, and we’ll provide a selection of flavours for you to sample.

Question 7

Do you deliver cakes to the venue?

Accepted Answer

Yes, we provide cake delivery services to your specified venue. Delivery charges may apply, depending on the location.

Question 8

How should I store the cake before the event?

Accepted Answer

We provide specific storage instructions based on the cake design and ingredients. In general, refrigeration or storing in a cool, dry place is recommended.

Question 9

Can I make changes to my cake order after it’s placed?

Accepted Answer

We understand that plans can change. We accept minor modifications to your cake order up to a certain point, depending on the progress of the design.

Question 10

What is your payment policy?

Accepted Answer

A deposit is required to confirm every order. Your order is not confirmed until your deposit is received. Payment details will be discussed during the ordering process. We accept various payment methods.

Question 11

Can you replicate a cake design I found elsewhere?

Accepted Answer

While we appreciate inspiration, we pride ourselves on creating unique designs. We can incorporate elements from your reference, but the final cake will be our own interpretation.

Question 12

What is your cancellation policy?

Accepted Answer

If you need to reschedule your cake order, we can reschedule. Please notify us as soon as possible. The retainer is none refundable.